- General Terms Of Service
- ANNEX 1 Registration Policy
- ANNEX 2 Privacy Policy
- ANNEX 3 Product Quality Policy
- ANNEX 4.1–4.2 Cargo Restrictions, Prohibited Goods, and Packaging Policy
- ANNEX 4.3–4.8 Cargo Restrictions, Prohibited Goods, and Packaging Policy
- ANNEX 5 Merchant Behavior and Communications Policy
- ANNEX 6 Order Processing, Pickup, and Store Drop-off Policy
- ANNEX 7 Delivery Policy
- ANNEX 8 Disbursal Policy
- ANNEX 9 Service Guarantee Policy
- ANNEX 10 Claims Policy
- ANNEX 11 Fraud Policy
- ANNEX 12 Merchant Quality Policy
- ANNEX 13 Definition of Terms
- ANNEX 14 Return-To-Shipper (RTS) Policy
- Annex 15 Instant Delivery Terms of Service
ANNEX 1 Registration Policy
Capitalized terms used herein, where defined in the General Terms of Service, shall have the same meaning and definition as indicated therein.
- By registering for the Services, You warrant that You are 18 years old and above and have the capacity to enter into valid contracts under Philippines law and that You are residing and located in the Philippines.
- You attest that all the User-submitted Information You provide when You register for and/or use the Services is accurate, truthful, valid, and verifiable. If there are any changes to Your Registration Information, You are responsible for updating this information.
- If any portion of the User-submitted Information is at any time found inaccurate, invalid, unverifiable, and or unqualified, You will be issued three (3) penalty points and Your Account will be subject to the following penalties:
- a. Your Account and Associated Accounts will be deactivated and your disbursals will be put on-hold until You have corrected Your Registration Information and have resolved other issues flagged by Us against Your Account(s)
- b. All claims You file against the Us during the period your Registration Information is invalid, inaccurate, or incomplete will not be processed and/or honored.
- If You are registering as a business entity, You represent that You have the authority to bind the business entity to the Terms
- Any personal information You provide while using the Services is covered by our ANNEX 2 Privacy Policy.